7-Day Refund & Exchange Policy

At Fashion Fix, we value our customers and strive to provide the best shopping

experience. If you are not completely satisfied with your purchase, you may

request a refund or exchange within 7 days of receiving your order.

■ Eligibility for Refund/Exchange:

- The product must be unused, unworn, and in original packaging.

- Refund/exchange request must be made within 7 calendar days of delivery.

- Proof of purchase (order confirmation/receipt) is required.

■ Courier/Shipping Charges:

- Customers are responsible for the courier/shipping charges associated with

sending the product back for refund or exchange.

- If an exchange is requested, the additional courier cost for reshipping the new

product will also be borne by the customer.

■ Non-Refundable Items:

- Products that are damaged due to misuse, worn, washed, or altered are not

eligible for refund/exchange.

- Clearance or sale items are non-refundable.

■ Refund Method:

- Once the returned product is received and inspected, refunds will be processed

to the original payment method within 5–7 business days.